Services

Designing a Growing Organization

To remain competitive in the fast-changing U.S. market, companies need agile structures that support rapid decision-making and can adapt quickly to shifting conditions. This often requires approaches that differ from traditional Japanese management, such as greater delegation of authority, more flexible staffing, and short-term performance cycles. USJP helps clients design optimal organizational structures based on their specific goals and current state. We support updates to decision-making processes, evaluation systems, and PDCA (Plan-Do-Check-Act) cycles to enable sustainable growth.

Workplace Enhancement

Post-COVID, the American workplace has become increasingly diverse, with remote, hybrid, and return-to-office models coexisting. To attract and retain ambitious talent, it is essential to foster a modern organizational culture. USJP conducts employee surveys and focus groups to understand current sentiment, while drawing from best practices of leading U.S. firms. We work with clients to co-develop systems and initiatives that align with both business strategy and corporate culture. We also offer training to strengthen management skills for both Japanese expatriates and local staff.

Compensation Design

As digitalization increases, businesses are becoming more reliant on a small number of high-performing individuals. Leading U.S. firms are quick to offer competitive rewards to retain such talent, whereas Japanese firms often hesitate to differentiate compensation, making it harder to secure top talent. To prevent turnover and motivate employees, meaningful work must be paired with competitive compensation. USJP leverages industry benchmarks and best practices to design and implement effective compensation systems. We also support the development of incentive plans for executives and sales teams.

Business Process Outsourcing

Outsourcing routine administrative work enables companies to focus resources on core activities like product development and customer service. With advancing technology, outsourcing has expanded beyond logistics and IT to areas such as order processing, customer service, and accounting. For successful outsourcing, it is crucial to identify suitable processes, select the right vendors, manage internal transitions, design standard workflows, and define KPIs. USJP supports clients throughout this process—from needs assessment and vendor selection to knowledge transfer, contract negotiation, and post-transition vendor management.